Won't ramain conencted
Yes, the device disconnects with phone when bluetooth is out of range, or when you cross off the HPlus app from phone.On the app/Settings/Connect/Bluetooth, click the device id to re-connect.
It's no need to keep it connected all the time, unless you need to get call/message alert or do settings on the app.
The device counts steps/calorie/hr on its own, just click sync on the app to store those data onto phone.
The watch won't charge or turn on
1. Check if each pin was rightly placed to its corresponding spot.
2. Replace the charger.
3. If 1,2 doesn't work, it's maybe chipset broke. Overcharge or swim with it too long may burnt/damage the chipset.
Size: 41mm x 12.0mm
Waterproof: Life waterproof
System: Android 4.3 or above versions, IOS 7.1 or above versions
App Name: HPLUS WATCH
Heart rate monitor: Green light laser
Time Mode: 12-Hour time / 24-Hour time
Charger time: 1-2 hours
All in the Box:
1 * Bluetooth Pedometers
1 * Charging Cable
1 * User Manual
Time display;Heart rate tracking;Pedometer;Calorie burning;Distance Tracking steps; Sleep monitor;Alarm clock;Incoming call and sms alarm;Alam clock;Sedentary alert;Anti lost;Remote camera shoot.
Waterproof IP57 for daily waterproof use only,can't be soaked in the water.
OLED smart touch screen design, with high sensitive touch screen and high-response.
Automatically track your sleep quality and wake you up with a silent vibrating alarm, sedentary alert helps to keep you active
Sync with Android 4.3 or later, IOS 7.1 or later smart phones (Does not work with Windows Phones), any problem please contact NewYouDirect support